Syed Mudassar Ali Shah

Experienced in ITSM(IT services management) From last 12 years, managing multiple OS and multiple vendor platforms like MS Windows, Linux, IBM, Dell, HP, Adaptive Defense 360, Fortinet, Mikrotik, Manage Engine Helpdesk and Asset Management, Ruckus ZD and Cisco etc. Experienced in Information Security Governance, IS Risk Management, Management and Information Security incident Management. Experienced in configuration and administration of Server’s, other network devices, Network Monitoring like PRTG, Databases and mailing systems like MDaemon Email Serverl.

What I Do

Microsoft

Deployment, Administration & end users support for Windows server 2012, 2016, 2019 , WSUS, Active Directory (ADS), GPO, DNS, DHCP, NPS, FTP, RODC, VPN, ISA Server, MS Exchange. Microsoft 365, Microsoft VLC and OLP license Management.

Network

Deployment, configuration & troubleshooting of LAN / WAN technologies, proficiency in CISCO, Juniper, Huawei, Ruckus Zone Director, Fortinet Network appliances

Network Security

Hands on experience in configuration and implementation of Cisco ASA Firewalls and Fortinet VPN LDAP, WFilter-NG Firewall, WatchGuard Firewall, FortiGuard Firewalls.

Virtualization

Server Installation, Configuration and implementation of VMware vSphere – ESXI – vCenter, VMware Workstation, Oracle VM Virtual Box, VNC.

Testimonials

Companies

Fun Facts

Years of working

12+

Working Hours

35,040

Certifications

18

Resume

Education

2018 - 2021
Virtual University of Pakistan, Lahore

Master In Information Technology

 Project: Railway Management System

2008-2010
University of the Punjab, Lahore

BACHELORS OF SCIENCE

Double Math, Physics

2006-2008
Govt. Islamia College, Civil Lines, Lahore

FSC (PRE-ENGINEERING)

Physics, Math, Chemistry

Knowledges

  • NETWORK DESIGN
  • PROFILE DESIGN
  • Digital Design
  • Social Media
  • Time Management
  • Communication
  • Problem-Solving
  • Social Networking
  • IMPLEMENTATION OF ERP SYSTEM

Technical Skills

Microsoft

90%

Network

85%

Network Security

80%

Network Storage

90%

Linux

50%

Web Servers

70%

Virtualization

95%

Azure

90%

EDR Solutions

80%

Assets Management IT

80%

General Skills

Ruckus ZD 1200

95%

Fortinet

85%

WFilter NG Firewall

100%

PRTG

95%

Veeam

90%

Microsoft Radius Server

90%

Active Directory

100%

DHCP

100%

Experience

2022-2023
OLX Pakistan

Assistant Manager IT

  • Responsible to Manage and provide support to LAN and WAN Network devices.
  • Manage Installing, configuring and maintain Windows Server 2012, 2016, 2019.
  • Responsible for Implementation and administration of Active Directory, DHCP and WSUS Server.
  • Responsible for Setting up user accounts, Group Policies, and Email on G-suit.
  • Responsible For Installing, Configuring and Maintaining ESXI Servers on Physical Server like Dell 730, Dell 740.
  • Responsible for managing all the ESXI Server From Vcenter on a single host machine.
  • Responsible For all Vm’s Backup On hourly and Daily Basis Via Veeam.
  • Responsible for Windows Radius Server for authentication of Mac address for connecting the SSID.
  • Responsible For Manage More than 10 Main offices In Lahore, South and North region.
  • Manage and configuration of Ruckus Zone Director 1200 for All Ap’s.
  • Responsible for Manage PRTG Server for Monitoring all Devices Including Server and Network.
  • Responsible to ensure to Virtualize Windows servers, firewall and connecting them to networks.
  • Manage Installing, configuring, and maintaining WFilter NG firewall and Fortinet 200 F for Load balancing, Access Policy, and routing.
  • Responsible to Oversee and monitor traffic through firewall (Firewall rules, load balancing etc.)
  • Ensure to Block web/application access and to prevent known malware attacks through cloud base endpoint
  • Responsible and Manage Office 365 License and Microsoft Servers Volume Licenses. AWS Windows Server , Palo Alto AWS firewall, S3 Storage and other Cloud Base Services.
2013-2021
Ashraf Fabrication & Engineering Industries (Pvt.) Ltd.

Head IT & Advertisement

  • Oversee all technology operations and evaluate them according to established goals
  • Manage a portfolio of technology projects to meet cost, scope, and schedule constraints
  • Provide leadership in technology portfolio for enablement and innovation
  • Planning, development, and implementation of Technology Governance Framework per Standard.
  • Devise and establish IT & Security policies, SLAs and systems to support the implementation of strategies
  • Develop and enhance an information security management framework
  • Analyze the business requirements of all departments to determine their technology needs
  • Purchase efficient and cost-effective technological equipment and software
  • Coordinate managers and supervise technicians and other professionals to provide guidance
  • Control budget and report on expenditure
  • Assist in building relationships with vendors and creating cost-efficient contracts
  • Design and execute operations of information systems; troubleshoot hardware, software and network operating system, as well as install work stations and oracle 11g front end and 10g database ERP system Support.
  • Exercise hands-on approach to manage information technology, computer systems and advertisement operations; develop policies and procedures for EDP and computer system.
  • Setup the domain controller environment, respond to all technology issues, also ensure network access to all staff.
  • Connect new hardware while maintaining IP addresses; ensure hardware is stripped and secure before disposal
  • Complete CCTV Configurations, Support and Maintenance via team of technicians. Without Static IP’s configuration on all remote Channels.
  • Plan, organize, direct, control and evaluate the operations of information systems.
  • Ensure hardware is stripped and secured before disposal.
  • Perform other related duties as required during working hours.
  • All Advertisement related task Like Ad pasting, Profile Design and Media Collaboration with all Vendors like Daily Jang, Yellow Pages, POGEE, IEEP, ER, EIR and all others.
2011-2013
Flight Center Tour & Travel Lahore

Network Engineer

  • Administer and maintain network hardware and services
  • Network documentation
  • Rendered keen eye for details to resolve server and client end security Issues, isolate & diagnose network problems; evaluated vulnerability and malicious reporting to ensure appropriate hardware installation and configuration.
  • Diagnosed hardware and software problems, preserved control records, and replaced defective components while executing data backups, disaster recovery operations, shutdown procedures and routine network startup.
  • Streamlined and organized all engineering tasks, including troubleshooting, repairing, resolving, technical problems issues related to computer hardware/software/LAN and WAN/internet.
  • Ensured backing up of all necessary software’s & drivers, all running email machines as well as resolved firewall and ISA policy issues and cabling with CAT 5, 6 straight and cross.

Certificates

Portfolio

NSE_3_Certificate

NSE_3_Certificate

Audio, SoundCloud
Cisco-Certified-Network-Associate

Cisco-Certified-Network-Associate

Detailed
HCIA-Cloud

HCIA-Cloud

Video, Vimeo
Certifications of Security Administrator Associate

Certifications of Security Administrator Associate

Detailed
Certificate of Accomplishment

Certificate of Accomplishment

Mockups
Azure Administrator Associate

Azure Administrator Associate

Video, YouTube

Contact

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